Using our Help Center will ensure that you receive an answer more quickly than emailing a staff member directly. We have over 200 articles on the Help Center, so your question has most likely already been answered here. Using the Submit a Request button allows you to find answers faster, as well as potentially resolve your issue before submitting a request.
If you want to learn more about how to use our Help Center to its fullest potential, check out our Learning Guide. It covers how to submit tickets, track progress, CC others at your institution, and even reopen old tickets if a problem returns.