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Technology/IT

  • Can I manually restart my Core iQ import?
  • Does Core iQ support the use of SSL certificates?
  • How do I fix previews being broken in the Template Library or Outbound Communication Status screen?
  • How do I know if my import is running?
  • How long do you keep core-level and custom data?
  • How much space should be allocated on the C: Drive of Core iQ's server?
  • Should our IT team back up Core iQ's servers?
  • What are Core iQ's minimum server specifications?
  • What do I need to know if I am upgrading/migrating the Core iQ server?
  • What happens if my COGNOS password resets?
  • What happens if my imports fail?
  • What items do I need my IT Team to whitelist for Core iQ?
  • What should I do if images are broken in Core iQ?
  • What should I do if one or more of my areas in the System Diagnostics screen is red?
  • Why am I getting an error "Unable to get property 'lists' of undefined or null reference...."?
  • Why aren't the Training Videos built into Core iQ playing?

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