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  3. Admins

Admins

  • Can I preview what my employees see in Core iQ?
  • What do I need to do in Core iQ if any Employee leaves?
  • Where can I see if employees are completing their calls/emails in Core iQ?
  • Can I assign an employee as Branch Manager at more than one branch?
  • Can I export a list of all my email/survey/phone call opt-outs?
  • Can I queue communications in Core iQ to train employees?
  • Can I turn off all charts for certain employees?
  • Does Core iQ remove items that fall outside my Electronic Communication Timing window?
  • How do I add an employee signature or photo for Core iQ print items?
  • How do I block communications from being sent to those under 18?
  • How do I change my Network or Core credentials in Core iQ?
  • How does 'Home Branch' in the Employee profile affect Core iQ?
  • If my core import file isn't updated, will I get a notification?
  • What does the Supervisor dropdown do in the Employee Profile?
  • What is the best way to train a new user in Core iQ?
  • Who can an Admin impersonate?
  • Why am I not seeing Failed Processing notifications on my Dashboard?
  • Why can’t I turn on security features within an Employee profile?
  • Why do my signature blocks have a white background?

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